Job Summary
A company is looking for a PC Technician to provide technical support and assistance with system hardware and software.
Key Responsibilities
- Provide technical support through phone, email, and chat
- Assist with installation, configuration, and usability of system hardware and software
- Troubleshoot hardware and software issues and conduct daily health checks for network and applications
Qualifications and Education Requirements
- Bachelor's degree in computer science, electronics, M.Sc, or MCA
- 7-9 years of relevant hands-on experience in tech support
- Experience troubleshooting Windows OS and macOS
- Basic experience with remote management solutions
- Knowledge of networking equipment and systems
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