Senior Customer Success Architect

Job Summary

A company is looking for a Senior Customer Success Architect based in the west region.

Key Responsibilities

• Serve as a trusted technical advisor for customers
• Provide strategic consultation in taxonomy design, instrumentation, and data governance
• Collaborate with cross-functional teams to improve data management experiences for customers

Required Qualifications

• At least 5 years of customer-facing technical experience with enterprise accounts
• Competent in API/SDK concepts and programming languages such as SQL, JavaScript, and Python
• Experience with SaaS solutions in product analytics, digital marketing, or related fields is preferred
• Ability to prioritize and complete customer deliverables on time
• Demonstrated record of engaging with enterprise accounts successfully