Customer Service Agent

Job Summary

A company is looking for a Customer Service Agent - Partner Chat.

Key Responsibilities

• Resolve inquiries from partners and customers through inbound and outbound calls/chats
• Achieve proficiency in essential platforms and perform Job Management tasks effectively
• Build strong partnerships and ensure timely execution of all assigned tasks

Required Qualifications

• Minimum of 2 years of experience in conflict resolution
• Minimum of 1 year of experience in cross-functional team collaboration
• Proficiency in managing multiple conversations simultaneously
• Typing speed of at least 50 WPM
• Experience communicating with senior leadership and executives