Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices, including patient inquiries and appointment scheduling
• Document and relay patient information, ensuring adherence to established Practice guidelines
• Identify opportunities for process improvements and assist in training new personnel

Required Qualifications

• High School diploma or GED is required
• Ability to explain complicated healthcare issues with empathy
• Strong computer skills, including knowledge of Microsoft Office applications
• Experience using multiple communication tools effectively
• Ability to document work in a professional manner