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Customer Success Manager

8/23/2025

Remote

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities
  • Manage customer relationships to drive product adoption and success
  • Collaborate with internal teams to resolve customer challenges and advocate for their needs
  • Monitor account health, conduct business reviews, and identify opportunities for growth
Required Qualifications
  • 3+ years of experience as a Customer Success Manager in a SaaS organization
  • 3+ years of experience in public safety is preferred
  • Prior experience with UAS is strongly preferred
  • Experience with modern networking and cloud software installations is a plus
  • Proven track record in a fast-paced SaaS environment is preferred

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