Customer Experience Manager

Job Summary

A company is looking for a Customer Experience Manager.

Key Responsibilities

• Own diverse projects focused on cloud security, collaborating with various internal teams and stakeholders
• Engage with customers to understand their business needs and advocate for appropriate security solutions
• Drive customer adoption of cloud security practices and ensure effective governance structures are in place

Required Qualifications

• 5+ years of experience in a customer-facing strategic role such as CSM, AE, or PM
• Proven experience working with Fortune 100 customers in cloud-based technology
• Deep understanding of Security SaaS offerings and pricing models
• Ability to learn new offerings and pricing quickly
• Legal right to work in the country of the position without visa sponsorship