Patient Engagement Advocate

Job Summary

A company is looking for a Patient Engagement Center Advocate.

Key Responsibilities

• Respond to incoming phone calls and schedule patient appointments
• Document patient requests and pertinent information via EMR
• Coordinate with team members to maintain efficient workflow and support site protocols

Required Qualifications, Training, and Education

• 1-3 years of related experience in a call center or as a receptionist, preferably in healthcare
• Prior experience with E360, NextGen, Waystar, Epic software, or other EMR is preferred
• Minimum of a high school diploma
• Strong computer skills and ability to multi-task across multiple programs
• Availability for 6 weeks of training without time off