Customer Growth Manager

Job Summary

A company is looking for a Customer Growth Manager.

Key Responsibilities

• Drive monthly recurring revenue (MRR) growth through upselling and cross-selling to existing customers
• Support renewals as part of the upsell process and identify retention risks
• Prepare for transition into a full-cycle sales role by learning product offerings and participating in sales discussions

Required Qualifications

• 3+ years in a customer-facing growth, sales, or account management role in SaaS, fintech, or payments
• Proven track record of closing upsell or cross-sell opportunities
• Strong commercial instincts with a consultative sales approach
• Data-driven mindset with experience using CRM and usage metrics
• Ambition to transition into a full-cycle sales role within 12-24 months