Customer Integration Specialist

Job Summary

A company is looking for a Customer Integration Specialist to ensure the seamless integration of acquired customers onto their systems.

Key Responsibilities

• Guide newly acquired customers through the transition process using established integration playbooks
• Utilize automation tools to streamline tasks and maintain high throughput
• Track customer progress and communicate effectively to address questions and escalate issues as needed

Required Qualifications

• High school diploma or equivalent required; some college preferred
• 1+ years of experience in a customer service or support role, preferably in a high-volume environment
• Comfort with technology and ability to learn new software quickly
• Experience with CRM systems and ticketing platforms
• Customer-centric mindset focused on delivering positive experiences