Customer Operations Associate

Job Summary

A company is looking for a Part-Time Customer Operations Specialist (Remote).

Key Responsibilities

• Manage a high volume of incoming customer interactions efficiently and professionally
• Identify, assess, and resolve customer needs in real-time to ensure satisfaction
• Provide accurate information and process customer payments securely as needed

Required Qualifications

• High School diploma or GED
• Customer Service experience
• Ability to pass training assessments and complete ongoing training
• Strong accountability and ability to work independently
• Ability to work a 25-30 hour workweek