Customer Operations Specialist

Job Summary

A company is looking for a Customer Ops Specialist I - call center - Temporary part time.

Key Responsibilities

• Manage inbound calls, emails, and chats from clients in loyalty reward programs
• Research and resolve inquiries related to loyalty reward accounts
• Update participant information in proprietary systems and assist in training other staff

Required Qualifications

• High School Diploma or GED Equivalent
• 1-2 years of Customer Service Experience, preferably in a call center environment
• Strong computer knowledge and proficiency in navigating online systems
• Proficient in Microsoft Office Suite
• Must have a quiet dedicated workspace if working remotely