Patient Access Scheduling Agent

Job Summary

A company is looking for a Patient Access Scheduling Agent.

Key Responsibilities

• Handles incoming and outgoing calls to schedule patient appointments across multiple providers and clinics
• Secures necessary patient information for financial aspects of care and processes updates to insurance and demographics
• Schedules in-office procedures and ensures medical records are obtained from outside organizations as needed

Required Qualifications

• High school diploma required; associate's degree in business or healthcare-related field preferred
• Previous scheduling and/or phone customer service experience preferred
• Experience in a healthcare organization preferred
• English speaking, reading, and writing skills required
• Bilingual skills preferred