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Customer Optimization Director

8/8/2025

Remote

Job Summary

A company is looking for a Director, Customer Optimization.

Key Responsibilities
  • Facilitate tailored analyses using internal and external data sources
  • Conduct advanced analyses to support strategic planning and executive decision-making
  • Partner with internal teams to align operational objectives and optimize performance
Required Qualifications
  • 4+ years in management and people leadership
  • Proficient experience with Salesforce
  • Experience with customer feedback platforms like Qualtrics
  • Experience in transforming vendor partner perspectives to trusted advisors
  • Strong understanding of customer behavior and data-driven decision-making

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