Job Summary
A company is looking for a Director, Customer Optimization.
Key Responsibilities
- Facilitate tailored analyses using internal and external data sources
- Conduct advanced analyses to support strategic planning and executive decision-making
- Partner with internal teams to align operational objectives and optimize performance
Required Qualifications
- 4+ years in management and people leadership
- Proficient experience with Salesforce
- Experience with customer feedback platforms like Qualtrics
- Experience in transforming vendor partner perspectives to trusted advisors
- Strong understanding of customer behavior and data-driven decision-making
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