Customer Service Advocate

Job Summary

A company is looking for a Customer Service Advocate to provide support for their Medi-Share program members and medical service providers.

Key Responsibilities

• Presenting accurate and sensitive information to callers with tact
• Troubleshooting and resolving issues for members and providers
• Meeting monthly service objectives and adhering to company policies

Required Qualifications

• High school diploma or GED
• Two years of customer service experience in a relevant industry
• Preferred experience in a high volume contact center
• Preferred experience in healthcare, insurance, or medical billing
• No supervisory responsibilities required