Member Services Intake Specialist

Job Summary

A company is looking for a Member Services Intake Specialist.

Key Responsibilities

• Assist members with the initial setup of balance bills and respond to related inquiries
• Accurately input member balance bill information into the database while managing turnaround SLAs
• Communicate with the Audit Team and third-party partners to obtain necessary documentation

Required Qualifications

• High School Diploma or GED required; Bachelor's Degree in a related field preferred
• 2+ years of experience in a customer service position, preferably in healthcare
• Proficient in Microsoft Outlook, Word, Excel, and internet navigation
• Experience in healthcare or billing environments is a plus
• Ability to multi-task and adapt in a fast-paced environment