Customer Service Coordinator

Job Summary

A company is looking for a Customer Service Coordinator.

Key Responsibilities

• Provide clerical and administrative support to the Customer Service department
• Maintain accurate records by electronically filing documents on customer and patient accounts
• Monitor and distribute incoming department communications to meet Service Level Agreements

Required Qualifications

• High School Diploma, minimum requirement
• 1+ years of general administrative/clerical experience
• Basic knowledge in MS Office (Word, Excel, PowerPoint, Outlook)
• Knowledge of Salesforce.com preferred
• Ability to ensure adherence to HIPAA, Confidentiality, and Compliance standards