Customer Service Representative

Job Summary

A company is looking for a Representative - Customer Service - Skilled.

Key Responsibilities

• Provide customer service related to sales, promotions, installations, and communications
• Resolve customer claims and complaints effectively while maintaining good customer relations
• Support sales representatives with order entries and process customer orders efficiently

Required Qualifications

• Minimum of 2 years of experience in a customer service role
• Experience with inventory management and order processing
• Proficiency in Microsoft Excel, Word, and Outlook
• Ability to handle a high volume of cases, approximately 300-350 per month
• Experience in administrative tasks and a strong organizational background