Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (REMOTE).

Key Responsibilities

• Engage with customers over the phone or chat to address questions and concerns
• Resolve escalated issues and ensure customer satisfaction through effective problem-solving
• Collaborate with internal and external partners to support issue resolution and enhance customer experiences

Required Qualifications

• High School Diploma or Equivalent
• A passion for sports and community engagement
• Ability to think quickly and adapt to various situations
• Tech-savvy with experience in relevant software tools
• Willingness to work flexible hours, including weekends and holidays