Seasonal Customer Experience Representative

Job Summary

A company is looking for a Customer Experience Representative - Seasonal.

Key Responsibilities

• Manage multiple software applications and technology platforms to provide front-line support to customers
• Execute special tasks and projects, including moderating customer reviews and providing detailed reporting
• Advocate for customer needs by suggesting and implementing experience improvements

Required Qualifications

• 2+ years of experience in customer service, preferably in a technical support or healthcare environment
• Experience with Salesforce, Zendesk, and other relevant software tools
• High School Diploma or Equivalent
• Start-up or e-commerce experience preferred
• Bachelor's degree preferred but equivalent work experience will be considered