Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide excellent customer service remotely.

Key Responsibilities

• Provide assistance to policyholders regarding policy coverage, claim status, and payments
• Process requests from correspondence, phone calls, and emails while maintaining department standards
• Review and maintain procedures related to policy information

Required Qualifications

• High school diploma or equivalent
• At least one year of office experience preferred; telecommunications experience is a plus
• Knowledge of life and health insurance operations is desired
• Ability to type at least 30 WPM
• Experience with Microsoft Office products such as Word and Outlook