Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative for Michigan residents.

Key Responsibilities

• Provide excellent customer service through various communication channels including phone, chat, and email
• Research customer requests and accurately document interactions
• Manage cases from initiation to resolution while maintaining a positive attitude

Required Qualifications

• High school diploma or equivalent
• Three or more years of customer service experience
• Availability to work shifts Monday through Saturday, 8 a.m. to 9 p.m. Eastern time
• Must be a Michigan resident with high-speed internet access
• Ability to work in a secluded and distraction-free environment