Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to enhance customer experiences through effective phone call management.

Key Responsibilities

• Manage calls professionally for various businesses and professionals
• Accurately take and deliver messages while booking appointments using software like Calendly
• Address callers' needs with empathy and build strong relationships with clients

Required Qualifications

• 2-3 years of proven experience in a similar role
• Outgoing, energetic, and passionate personality
• Familiarity with AI tools and quick learning ability
• Quiet work environment, reliable equipment, and stable internet connection
• Availability for a 9-hour shift between 09:00 AM - 09:00 PM EST, Monday to Friday