Job Summary
A company is looking for a Customer Service Representative.
Key Responsibilities
- Resolve customers' service or billing complaints through various activities
- Contact customers to respond to inquiries or notify them of claim investigation results
- Refer unresolved customer grievances to designated departments for further investigation
Required Qualifications
- High school diploma or GED preferred
- 2-4 years of customer service related experience required
- Ability to work independently and manage one's time
- Experience with computer applications, such as Microsoft Word and PowerPoint
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