Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide support in healthcare processes.

Key Responsibilities

• Provide exceptional service through inbound and outbound calls, emails, and chats
• Assist patients, caregivers, and healthcare providers with inquiries and scheduling
• Troubleshoot technical issues and maintain organized records of interactions

Required Qualifications

• High school diploma or equivalent
• At least 1 year of customer service or call center experience
• Proficiency in Microsoft Windows/Office applications
• Ability to maintain a quiet, private workspace with a wired high-speed internet connection
• Experience using a computer and speaking on the phone for extended periods