Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Receive and respond to incoming customer calls regarding inquiries, orders, billing, and technical support
• Listen to customer concerns, identify issues, and resolve problems to ensure customer satisfaction
• Maintain product knowledge and assist customers with orders, returns, and account management

Required Qualifications

• High School Diploma
• Minimum of 100-megabyte internet speed for remote work
• Basic customer service and phone handling experience
• Familiarity with basic computer applications and proficiency in typing and data entry
• Ability to work a set schedule with flexibility for extra hours as needed