Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to join their remote team.

Key Responsibilities

• Answer inbound customer calls with professionalism and empathy
• Perform warm transfers, ensuring the receiving agent is briefed on the customer's needs
• Navigate CRM and phone systems efficiently while on live calls

Qualifications

• Previous customer service or call center experience preferred
• Reliable computer, camera, microphone, and high-speed internet connection
• Ability to multitask and remain organized in a remote environment
• Commitment to working a set Pacific Time schedule