Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist - Supply Chain.

Key Responsibilities

• Manage relationships with third-party providers to ensure timely and accurate order fulfillment
• Collaborate with internal teams to streamline processes and enhance customer satisfaction
• Monitor and analyze process metrics to drive simplification and efficiency

Required Qualifications

• 3-5 years of experience in customer service, preferably in supply chain or logistics
• Bachelor's degree in business, supply chain management, or a related field preferred
• Demonstrated ability to deliver results in a lean, agile organization
• Intermediate Excel skills for effective data visualization