Temporary Broker Call Center Representative

Job Summary

A company is looking for a Temporary Broker Call Center Rep.

Key Responsibilities

• Provide high-quality assistance to customers through various communication channels
• Resolve inquiries related to eligibility, benefits, claims processes, and other customer support functions
• Collaborate with internal teams to address service projects and recommend process improvements

Required Qualifications

• High School Diploma or GED Equivalent
• Experience in customer service and handling high call volumes
• Familiarity with telephone protocol and documenting calls
• Excellent listening skills
• Bilingual in Spanish