Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist - ROI.

Key Responsibilities

• Meet daily goal of 85 calls per day to assist clients with medical record requests
• Ensure accurate and detailed notes in Med-Release for all actions taken
• Provide excellent customer service and maintain strong relationships with customers

Required Qualifications

• High school diploma or GED required
• Proficient computer skills with software applications such as Microsoft Office
• Ability to multi-task and prioritize duties effectively
• Self-motivated and able to work independently
• Previous customer service or call center experience preferred