Customer Success Executive

Job Summary

A company is looking for a Customer Success Executive - Manufacturing.

Key Responsibilities

• Lead high-complexity transformations to ensure alignment with customer objectives and governance frameworks
• Partner with Impact team members to leverage customer insights for strategic alignment
• Shape customer organizational strategy by identifying trends and aligning delivery approaches with market demands

Required Qualifications

• 10+ years of related work experience or equivalent experience
• Experience in integrating AI into work processes or decision-making
• Ability to run projects independently with creativity
• Experience in analyzing and resolving complex issues
• ServiceNow certifications