Customer Success Manager

Job Summary

A company is looking for an Enterprise Customer Success Manager.

Key Responsibilities

• Manage and nurture relationships with enterprise customers to ensure satisfaction and retention
• Collaborate with cross-functional teams to address customer needs and drive product adoption
• Analyze customer feedback and usage data to identify opportunities for improvement and growth

Required Qualifications

• Proven experience in customer success or account management roles
• Strong understanding of enterprise software solutions and customer needs
• Experience working in a remote environment
• Bachelor's degree or equivalent experience
• Ability to work collaboratively across teams and departments