Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager to empower clients and enhance their experience with technology.

Key Responsibilities

• Lead onboarding for new clients on the XperienceHub platform from kickoff to go-live
• Educate and empower users with best practices, training, and insights for maximum value
• Manage relationships with clients, guiding them through configuration and adoption

Required Qualifications

• Minimum of 3 years of experience in customer success, account management, or a related field
• Bachelor's degree in Business, Marketing, or a related area
• Experience with CRM software and customer engagement platforms, knowledge of HubSpot is a plus
• Experience in the B2B sector or technology industry is a plus
• Self-motivated and adaptable to work effectively in a remote environment