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Healthcare Technical Services Engineer

8/15/2025

N/A

Job Summary

A company is looking for a Technical Services Engineer (Healthcare) to join their customer-facing technical services team.

Key Responsibilities:
  • Manage and prioritize multiple incoming customer issues for timely resolution
  • Troubleshoot complex technical issues within web-based applications
  • Document standard operating procedures (SOPs) and communicate effectively with customers regarding issue resolution
Qualifications:
  • Bachelor's degree in a relevant field (e.g., computer science, engineering, or healthcare)
  • 1 year of experience in technical services or customer support within healthcare or software industries
  • Experience troubleshooting and debugging code in cloud-hosted web applications
  • Understanding of RESTful APIs and Software as a Medical Device (SaMD) regulations
  • Preferred experience with Python, React, React Native, MongoDB, and GCP

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