Claims Support Specialist

Job Summary

A company is looking for a Claims Support Specialist who will provide customer service and support to the Claims department.

Key Responsibilities

• Monitor phone queue and assist with new and existing claims inquiries
• Document information related to claims and ensure data accuracy
• Collaborate with internal teams to resolve member concerns and expedite claims processing

Required Qualifications

• Proven experience in a customer service role, preferably in the insurance industry
• Must be customer-focused and action-oriented
• Ability to navigate and input data into multiple claims management systems
• Must be bondable and capable of obtaining necessary state licenses
• An interest or knowledge of classic or collector vehicles is a plus