Patient Advocate Specialist

Job Summary

A company is looking for a Patient Advocate Specialist to assist patients in resolving account balances for medical services and determining eligibility for assistance programs.

Key Responsibilities

• Screen patients for eligibility for state and federal assistance programs
• Assist patients with applications for appropriate assistance and provide detailed instructions
• Maintain accurate documentation of patient accounts and follow up on applications

Required Qualifications

• High school diploma or equivalent is required
• Previous customer service or call center experience preferred
• Experience with medical coding or billing is a plus
• Proficient PC knowledge with typing speed of 30-40 wpm
• Ability to work independently and prioritize multiple tasks effectively