Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative who will provide support to patients and assist with appointment scheduling.

Key Responsibilities

• Answer a high volume of calls from patients or their representatives
• Perform scheduling, re-scheduling, and cancellation of patient appointments
• Document required information in computer systems while maintaining compliance with regulations

Required Qualifications

• High School Diploma / GED
• Must be 18 years of age or older
• 1+ years of experience in a medical office or call center in healthcare
• Familiarity with computer and Windows PC applications
• Ability to work any 8-hour shift between 7:00am to 7:00pm EST, Monday - Friday