Senior Customer Success Manager

Job Summary

A company is looking for a Senior Customer Success Manager.

Key Responsibilities

• Manage strategic customer accounts and initiatives
• Develop and execute success plans to drive customer outcomes
• Collaborate with internal teams to identify growth opportunities and provide customer feedback

Required Qualifications

• 5+ years of experience in a customer-facing role
• Experience in Technical Account Management, Customer Success Management, or related fields
• Experience with large enterprise customers in a SaaS revenue model
• Proven ability to lead teams and drive successful outcomes
• Bachelor's Degree (or equivalent) or higher