Job Summary
A company is looking for a Supervisor Clinical Call Center.
Key Responsibilities
- Oversee daily clinical operations and ensure high-quality patient care and satisfaction
- Participate in clinical education and continuous improvement projects to enhance patient access to care
- Collaborate with healthcare stakeholders and analyze performance for service improvement
Required Qualifications
- Bachelor's degree in Nursing
- Licensed to practice as a Registered Nurse in North Carolina
- Five years of professional nursing experience in tertiary care
- One year of supervisory or team lead experience in a specialty area
- Preferred two or more years of telephonic nurse triage experience
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