Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager - East.

Key Responsibilities

• Lead the strategic technical relationship across the Core product suite, advising on platform architecture and user journeys
• Own the end-to-end adoption lifecycle, ensuring onboarding and value expansion align with customer goals
• Coordinate cross-functional teams to address technical challenges and run tailored business reviews for executive audiences

Required Qualifications

• Bachelor's degree in Marketing, Communications, Computer Science, or related field
• 6+ years in MarTech, AdTech, or digital media consulting with enterprise solutions
• Deep experience in campaign setup, media planning, or brand marketing strategy
• Strong understanding of omnichannel marketing strategy and platform analytics
• Ability to configure and optimize workspace structures in complex environments