Job Summary
A company is looking for an Enrollment Coordinator to assist individuals experiencing opioid dependence through the enrollment process for telemedicine-based treatment.
Key Responsibilities
- Serve as the first point of contact for individuals interested in medication-assisted treatment (MAT)
- Conduct outreach to potential patients and schedule intake calls while providing an overview of the treatment model
- Verify insurance coverage, register patients, and maintain communication with the care team to ensure a smooth enrollment process
Required Qualifications
- 1-2 years of administrative experience in a healthcare setting
- Previous experience in a call center environment
- Experience with insurance verification
- Familiarity with electronic health records (EHRs) and customer relationship management (CRM) systems
- Preferred experience working with individuals facing substance use dependency
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