Patient Billing Representative

Job Summary

A company is looking for a Patient Billing Services Representative.

Key Responsibilities

• Manage inbound calls from patients regarding billing inquiries and provide first call resolution
• Update and verify patient account information, including demographics and insurance details
• Make outbound calls to resolve past due balances and handle correspondence related to billing inquiries

Required Qualifications

• High school diploma or GED required
• 2+ years of patient accounts experience in a healthcare setting
• Experience in a call center or phone queue environment
• Basic understanding of health insurance and reimbursement processes
• Knowledge of Microsoft Office 365, including Word and Excel