Patient Appointment Scheduler

Job Summary

A company is looking for a Patient Appointment Scheduler - Remote following training - PRN.

Key Responsibilities

• Manage incoming referrals and schedule appointments for a clinical department using multiple systems
• Engage patients in the scheduling process, entering relevant demographic and medical information into the electronic health record
• Coordinate with the clinic care team and maintain acceptable call metrics while responding to multi-channel communications

Required Qualifications

• High school diploma or equivalent required
• Three years of customer service experience in a multi-tasking environment, preferably in a call center
• Ability to work effectively in a fast-paced team environment and manage difficult situations
• Strong keyboarding and computer skills
• Experience in a healthcare-related field is preferred