Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager - French Speaker.

Key Responsibilities

• Deeply understand the company's products to effectively communicate their value to clients
• Lead the client onboarding process, ensuring a smooth and efficient start
• Build and maintain strong relationships with stakeholders and identify growth opportunities

Required Qualifications

• Bachelor's degree
• 3-5 years of Customer Success experience in a SaaS environment
• Proven track record of onboarding clients through complex technical challenges
• Experience managing accounts with annual contract values between $20K-$100K
• Strong organizational and time-management skills