Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager to enhance customer relationships and drive internal initiatives.

Key Responsibilities

• Proactively manage a portfolio of customers and conduct quarterly business reviews
• Develop strong relationships with key customer stakeholders and coordinate internal projects
• Provide actionable insights and ensure customer goals are met through performance reporting

Required Qualifications

• 2+ years of experience in a Customer Success or Account Management role
• Experience with Salesforce or comparable CRM systems
• Prior experience in Multifamily, HOA, or Single Family Rentals
• Technical aptitude to identify solutions to customer issues
• Proficiency with Google Suite Products