Customer Service Representative

Job Summary

A company is looking for a Service Professional to deliver top-tier service to clients and policyholders.

Key Responsibilities

• Actively listen to and resolve client inquiries with professionalism and care
• Advocate for policyholders by addressing their unique needs and concerns within the organization
• Continuously improve customer experience by seeking feedback and implementing best practices

Required Qualifications

• H.S. Diploma or Equivalent required; Bachelor's Degree preferred
• 1-3 years of customer service experience in life insurance, annuities, or financial services
• Experience in a contact center environment required
• Solid working knowledge of Microsoft Office products
• Industry certifications such as LOMA or Series 6 preferred