Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

• Manage customer relationships to ensure satisfaction and retention
• Develop and implement strategies to improve customer experience
• Collaborate with cross-functional teams to address customer needs

Required Qualifications

• Proven experience in customer success or account management
• Strong understanding of customer relationship management software
• Ability to analyze customer data and feedback
• Experience in a remote work environment
• Relevant degree or equivalent experience in a related field