California Licensed Patient Care Coordinator

Job Summary

A company is looking for a Patient Care Coordinator.

Key Responsibilities

• Respond to member inquiries regarding prescription drug benefits and assist with Prior Authorization Requests
• Support the development of policies, procedures, and training for customer service agents
• Contribute to operational improvements and maintain service level targets for pharmacy operations

Required Qualifications

• High school diploma with 1-3 years of experience in Pharmacy Benefit Management or retail pharmacy practice
• Valid Pharmacy Technician Certification Board Certification (PTCB) is desirable
• Intermediate knowledge of prescription benefits and pharmacy claims
• Ability to work effectively in a fast-paced environment
• Proficient organizational and time management skills