Customer Success Manager

Job Summary

A company is looking for a Major Customer Success Manager.

Key Responsibilities

• Establish and build customer relationships while promoting product adoption
• Orchestrate issue resolution and collaborate with internal teams to deliver customer satisfaction
• Conduct regular customer check-ins to build trust and ensure high satisfaction levels

Required Qualifications

• 5+ years of related experience or 9+ years of professional level experience
• College degree or equivalent combination of education and experience
• Experience in expanding adoption at enterprise customers
• Understanding of value drivers in recurring revenue business models
• Technical ability to engage with customers regarding products