Gaming License Chargeback Associate

Job Summary

A company is looking for a Chargeback Recovery Associate.

Key Responsibilities

• Maintain chargeback records, pull daily chargeback information, complete representments, and fund seizures
• Investigate suspected fraud disputes and apply fraud mitigation best practices
• Dispute credit/debit chargeback cases and review accounts for potential recovery

Required Qualifications

• 1-3 years of relevant experience, preferably in the banking industry
• A Bachelor's Degree in a related field is an asset
• Knowledge of payment processing and chargebacks in an e-commerce environment
• Self-motivated and analytical thinker with a focus on risk mitigation
• Competence with Zendesk and Microsoft Excel; SQL experience is preferred