Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager - Foundation.

Key Responsibilities

• Drive renewals and account retention by managing customer relationships and securing contract renewals
• Identify and execute expansion opportunities through upselling and cross-selling products
• Guide customers through onboarding and product adoption to ensure a smooth transition and maximize usage

Required Qualifications

• 1-2 years of experience in account management, customer success, or sales within the B2B SaaS industry
• Experience using CRM tools, preferably Salesforce
• Strong time-management and organizational skills
• Ability to adapt to changing environments and priorities
• Self-motivated and eager to learn in a dynamic setting